Privacy Policy for DESLOC
Last Updated: [Insert Date, e.g., October 24, 2023]
Welcome to DESLOC (accessible via https://www.desloccrowdfunding.com). At DESLOC, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, subscribe to our newsletter, or interact with our upcoming crowdfunding campaigns.
1. Information We Collect
We collect several types of information to provide and improve our services to you:
Personal Identification Information: When you subscribe to our newsletter or sign up for updates, we collect your email address and any other details you voluntarily provide.
Device and Usage Data: We automatically collect information about your IP address, browser type, operating system, and how you interact with our website through cookies and similar tracking technologies.
Product-Related Data (Hardware): For users of DESLOC smart locks, please note that biometric data (such as fingerprints or facial recognition data) is processed locally on the device and is not uploaded to our web servers or stored by us on this website.
2. How We Use Your Information
We use the collected data for the following purposes:
To send you updates regarding our Kickstarter launch and exclusive offers (e.g., the 30% OFF subscription discount).
To respond to your inquiries and provide customer support via customerexperience@desloc.com.
To analyze website traffic and optimize user experience.
To comply with legal obligations and prevent fraudulent activities.
3. Third-Party Services and Platforms
Our website may interact with third-party platforms, including:
Crowdfunding Platforms: We use Kickstarter to host our campaigns. When you participate in our campaign, their privacy policy will also apply.
Website Hosting: Our site may be hosted on platforms like Wix, which collect data necessary for site stability and performance.
Marketing Tools: We use third-party email service providers to manage our newsletter subscriptions.
4. Cookies and Tracking
We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the site.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights (GDPR/CCPA Compliance)
Depending on your location, you may have the following rights:
The right to access, update, or delete the information we have on you.
The right to opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.
The right to request that we restrict the processing of your personal information.
7. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
DESLOC reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: customerexperience@desloc.com
Address: Building 1, 1st-3rd Floor No. 7, Jianghui South Road, Changhe Street, Hangzhou, 310051, China
Phone: +86 13641844706